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 Student Helpdesk

 Content Editor

​Staff at the Student Helpdesk can be contacted at 730-3743.  For assis​tance after hours , leave a detailed voicemail including your name, Banner ID, contact number, and description of your problem and we will return your call the next business day.​  

Monday - Thursday 
7:30a - 8:00p
Friday
7:30a - 4:00p​
Saturday 
10:00a - 2:00p​

 

Located in the Learning Resource Center (Lodgepole Building) is an area for students who need to write or print papers, access Canvas or other online courses, use email or do other academic work. Included in this area is the Student Helpdesk. Staff at the Student Helpdesk can assist you with a wide range of issues including resetting student MyGiant (Universal Login) passwords, general questions regarding Canvas, Email, or Banner Web, and document formatting.

Instructions for Universal Login   (Universal Login is used to access all Student Accounts and for Computer Access)
Instructions for Using Canvas
 
Equipment Available:

  • 120 PC Workstations with Windows 10
  • 2 scanners
  • Printer:   Black/White - $.10 per page    Color - $.25 per page
​​Software & Programs Available on the PCs

  • Google Earth
  • Hurtado Simulations
        Simuair
        Simugas
        Simumkt
        Simuefr
        Simupump​
  • Internet Links
        FAFSA - Financial Aid Application
        Health & Wellness
        Math Competency Practice
        Nutrition
  • Nursing Programs (for Nursing students only)
        IM Meds
        PO Meds
  • Office 2016
        Microsoft Access
        Microsoft Excel
        Microsoft Power Point
        Microsoft Publisher
        Microsoft Word
​ 



 LRC Student Helpdesk

 

​​​​​​​​​​​​​​​​​​​​​​Student Helpdesk.docx​​​​​​​​​​​​​​​​