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Ask a Librarian

 Content Editor ‭[2]‬

Fall 2020 (August 17 - December 18)​​

Holiday closures: ​11/11, 11​/25-28

Library/LRC buildings are currently closed, but we are available virtually:
Monday - Thursday 8:00am - 6:00pm
Friday 8:00am - 4:00pm​
Saturday & Sunday 10:00am - 2:00pm​​​​​​​​​
Librarians can assist with:​
  • MyGiant password reset
  • Navigating Canvas
  • Locating textbooks, eBooks and articles online for free (including scanning and email chapters from our collection if needed)
  • Accessing email
  • Using Office 365​​
  • Research help
  • ​Connecting to other COS departments & staff
  • Hotspot & Laptop checkout​
  • Textbook Scanning Requests
See our COS Remote Library Access​ Guide for more information​.  ​​​

Online Virtual Room

​​​​​​​​​​​​​​​​Click here to enter​ virtual room

How to access Ask a Librarian Virtual Zoom Room (Video Tutorial).


​Click the "Ask Us" button below to be connected to a Librarian. If​ "Offline"​ you may leave a message.​​​



Expect to receive a response wi​thin​ ​​2​-8 hours.

Phone Call or Text

​​​​(559) 321-​7786‬​​​

 Content Editor ‭[1]‬

​​Multilingual Staff Availability
American Sign Language (ASL)
Friday 1:00pm - 4:00pm (Online Virtual Zoom Room) or email for appointment

Hmong ​​
Tuesday 8:00am - 6:00pm, Thursday 8:00am - 1:00pm, Saturday & Sunday 10:00am - 2:00pm (Online Virtual Zoom Room)
Monday/Wednesday 8:00am - 1:00pm, Tuesday 8:00am - 11:00am & 3:00pm - 6:00pm (Chat)
Wednesday  8:00am - 12:00pm & Thursday 11:00am - 6:00pm​ (Phone/Text)

Wednesday 12:00pm - 3:00pm (Online Virtual Zoom Room)
Tuesday  11:00am - 3:00pm (Chat)
Thursday 8:00am - 2:00pm​ & Friday 8:00am - 10:00am (Phone/Text)​

Monday 1:00pm - 6:00pm, Wednesday 3:00pm - 6:00pm, Thursday 1:00pm - 6:00pm (Online Virtual Zoom Room)
Monday 1:00pm - 6:00pm, Wednesday 1:00pm - 6:00pm, Thursday 4:00pm - 6:00pm, Saturday 10:00am - 2:00pm (Chat)
Tuesday 1:00pm - 6:00pm, Friday 1:00pm - 4:00pm (Phone/Text)​