Hours of Operation:
Monday - Thursday
7:45 am - 5:00 pm
7:45 am - 1:00 pm
Contact Us Here
Due to COVID-19 we are currently closed to the public. We do offer a number of our services during this time, so please continue to place your orders at the COS Bookstore Website.
Bookstore FAQs for SPRING 2021
1. How will I get my books?
You can order your books from our website and you can choose Store Pickup for Visalia (Hanford and Tulare pick up, please contact us and we can make arrangements), or you can choose shipping. We are offering free ground shipping for all orders over $75.
2. Will I be able to pick up at the store?
Yes, we have store pick up available in Visalia. Please contact us to arrange pick up. For Hanford and Tulare, we can work on ways to make this work.
3. I have a bookstore voucher, how do I use that?
You can use that online as well, by putting your banner number as one of the payment fields. Please reach out to your respective financial aid providers for more information.
4. What about returning books?
The return period remains the same, the first week of school Returns must be sent back to us with a post mark date of 1/19/2021 or earlier.
5. What if I drop a class?
Schedule changes can be taken care of with proof of drop/change until February 11th, 2021.
6. How do I know what books to get?
You can go to your banner page, under Student Services, click on Registration, then "Order my Books" and it will link your schedule to all materials attached to the bookstore website.
7. What the heck is a "Package Component"?
This can mean two things, we have the same book under different formats, or we have an access code we sell separately from the bundle. Any question you have about this term, you can reach out to us to clarify what you should get. Just keep in mind it is user preference and you would not need to buy all items listed.
8. How fast will I get my order?
Hopefully, most orders will be delivered to you by the next business day (even with ground shipping), as long as order is placed before 3:00 PM. For pickup, we hope for a same day turnaround, as long as the order is placed before 2:00 PM.
9. Can I just come inside the store?
At this time, we cannot have people coming inside the store. Once we get the clearance to reopen, we will be excited to have you back!