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 Welcome to the COS Bookstore!

​​​​​​​​​​​​​​​**FALL 2021 VOUCHERS** THESE $250 VOUCHERS WILL BEGIN TO BE AVAILABLE IN MID-JULY. YOU DO NOT NEED TO APPLY FOR THESE VOUCHERS, AS THE PROCESS WILL BE AUTOMATIC. BE SURE YOU ARE ENROLLED IN AT LEAST 3 UNITS TO QUALIFY.

You can return your Spring 2021 rentals in person! We will have our roll up door open to take rentals May 17-20 8-5 and Friday May 21st 10-2. Scanning the QR code on your rental label will give you the option to purchase the $5 return label as well.

For Hanford and Tulare, please let us know you want to pick up at those locations so we can coordinate delivery.

The COS Bookstore has a variety of supplies, clothing, snacks, and gifts which you might need (or ever want)! Located in the Giant Forest Building in the center of campus, we are a convenient stop for​ all of your needs. Please follow the link below to order your class materials and other COS gear.

You can find the online bookstore here .

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 Visalia Bookstore

​​​​​​​​​Hours of Operation:
Monday - Thursday
7:45 am - 5:00 pm​​​​​​​​​​​

​Friday
7:45 am - 1:00 pm

 
(559) 730-3751

Contact Us Here​

Due to COVID-19 we are currently closed to the public. We do offer a number of our services during this time, so please continue to place your orders at the COS Bookstore Website.

Bookstore FAQs for SPRING 2021

1. How will I get my books?

You can order your books from our website and you can choose Store Pickup for Visalia (Hanford and Tulare pick up, please contact us and we can make arrangements), or you can choose shipping. We are offering free ground shipping for all orders over $75.

2. Will I be able to pick up at the store?

Yes, we have store pick up available in Visalia. Please contact us to arrange pick up. For Hanford and Tulare, we can work on ways to make this work.

3. I have a bookstore voucher, how do I use that?

You can use that online as well, by putting your banner number as one of the payment fields. Please reach out to your respective financial aid providers for more information.

4. What about returning books?

The return period remains the same, the first week of school Returns must be sent back to us with a post mark date of 1/19/2021 or earlier.

5. What if I drop a class?

Schedule changes can be taken care of with proof of drop/change until February 11th, 2021.

6. How do I know what books to get?

You can go to your banner page, under Student Services, click on Registration, then "Order my Books" and it will link your schedule to all materials attached to the bookstore website.

7. What the heck is a "Package Component"?

This can mean two things, we have the same book under different formats, or we have an access code we sell separately from the bundle. Any question you have about this term, you can reach out to us to clarify what you should get. Just keep in mind it is user preference and you would not need to buy all items listed.

8. How fast will I get my order?

Hopefully, most orders will be delivered to you by the next business day (even with ground shipping), as long as order is placed before 3:00 PM. For pickup, we hope for a same day turnaround, as long as the order is placed before 2:00 PM.

9. Can I just come inside the store?

At this time, we cannot have people coming inside the store. Once we get the clearance to reopen, we will be excited to have you back!


 Hanford Bookstore

Hours of Operation:
Open the first three weeks of every semester with textbooks

 Closed due to COVID, please see FAQs Below
(559) 583-2500

 
Located in the Education Building E66

 
Hanford Bookstore only carries books for classes held in Hanford.

 
Orders placed online can be delivered to the Hanford Center free of charge after the bookstore is closed for the semester.

10. I heard you price match, can we do that?
Yes! But keep in mind that there are the same protocols in place as before. Please look at our terms and conditions, and contact us if you would like to price match.

11. How does the Rental Process work?
Great question, you can find out everything you need to know about your renting books by following our rental FAQs.

12. How about Digital Books?
Most of our digital books are instant access, meaning that the access is emailed to you. We have details on our Digital FAQ page.

13. I want to sell some books back, can you buy them from me?
At this time, we still cannot buy books back at the store. However, you can sell them back to our wholesale distributor here.

14. I need to buy some supplies from you guys, how do I do that?
The same way! We have many of our supplies and tech products on the website for order. Is there something specific you don't see? Contact us and we can see if we can help.

15. When I place my order, it asks for me to create an account, is that good?
HIGHLY RECOMMENDED, this way you can track your orders, update payment information, and keep your information for future orders. Especially if you rent a book, this can help remind you of the return.

16. What about the app? Should I get that?
Again, we highly recommend this to keep you in the loop. There are also some pretty cool deals that can come up as well. Check out the App Page for more details.

17. I am having trouble finding my ebook, what do I do?
The easiest way is to log into your yuzu.com account (using your credentials you used to purchase the ebook, hopefully your student email) and it should be in your library. If not, please contact us.

18. None of these answered my question, what should I do?
Do not hesitate to reach out to us. We try to answer the phone during normal business hours 559-730-3751, and sm617@bncollege.com is monitored extensively. Just keep in mind that turnaround times may be extended due to Rush. We are here to help and serve the best way we can under these trying circumstances.


 Tulare Bookstore

Hours of Operation:
Open the first three weeks of every semester with textbooks
(559) 688-3066​

 Closed due to COVID, please see FAQs Below
 Food Service: (559) 688-3065 ​
Open throughout the semester 
8:30 am - 2:00 pm

 
Tulare Bookstore only carries books for classes held in Tulare.


Orders placed online can be delivered to the Tulare College Center free of charge after the bookstore is closed for the semester. 

 COVID-19 Remote Learning Resources

​​The COS Bookstores will temporarily be closed March 20 until further notice due to COVID-19. Please see below for Remote Learning Resources. 

 

For students, the best way to contact us is through the store email, sm617@bncollege.com or by following the contact page for the bookstore https://cos.bncollege.com/shop/sequoias/page/customer-service

 

For staff, the SM email or charless@cos.eduecoble@cos.eduraennip@cos.edu will all be monitored consistently. Along with this, we can handle appointments as needed for faculty/staff during our outside closure, this should obviously be mitigated as best as possible, and for cases where it is necessary.

 

As always, we are here to help and serve our campus community. Please do not hesitate to reach out if you have any questions. I still plan on getting orders ready for Summer and Fall books during Spring Break, so keep those book adoptions coming. Thank you!