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 Blackboard Technical Support

Blackboard Technical Support

Date Time Situation Status
Saturday, October 17, 2009 8:45 AM Bb is down. Bb engineers are working on the problem.  Bb service was restored at approximately 9:20 AM.
Tuesday, September 29, 2009  10:38 AM   Bb is restored.
Tuesday, September 29, 2009  10:31: AM Bb was restored at about 10:30 PM last night, but we're down again this morning. We have communicated with Blackboard, and they are working on the problem.  
Monday, September 28, 2009  3:57 PM Bb has been down since approximately 10:00 AM this morning. Blackboard's Managed Hosting Team is currently working to resolve the current issue and they are doing an emergency upgrade to our system that should improve the overall performance. The system will most likely be unavailable until Tuesday morning 6:00 AM 09/29/09.  
Monday, September 28, 2009  2:35 PM   No additional Bb news at this time
Monday, September 28, 2009  1:14 PM   No additional Bb news at this time
Monday, September 28, 2009  11:41 AM Bb is still down.  Bb is working on the problem as a Severity 1 (highest level) issue. 
Monday, September 28, 2009  10:49 AM Bb is down.  We may have intermittant service until Bb determines the root cause of the problem.
Monday, September 28, 2009  10:37 AM    
Monday, September 28, 2009  10:25 AM Bb is down. Jeremy has opened a ticket with Bb (online) and is calling them right now. I'll will post another update here no later than 11:30 AM. Instructors, please check your email for additional updates.  
Wednesday, September 23, 2009  1:35 PM   Bb service has been restored.
Wednesday, September 23, 2009  1:10 PM A Severity 1 (highest priority) ticket has been entered as of 1:10PM.  
Wednesday, September 23, 2009  12:59 PM BlackBoard is Down.  
Unscheduled Blackboard Downtime

In the event of unscheduled Blackboard downtime, please check this page for updates.

 

 

Scheduled Blackboard Downtime

Occasionally, Blackboard will be unavailable for regularly scheduled maintenance. Notices about regular maintenance outages will be available here and on the Blackboard login page.

 

Logging Into Blackboard

If you need help because you're having trouble logging in to Blackboard, please read the Student Quick Guide to Blackboard on this site. If you are still having difficulty logging in,  please contact our student helpdesk at:

student.helpdesk@cos.edu

Phone - (559)730-3743