Front Line Supervisory Academy - Open Enrollment

  • Increased productivity
  • Reduces cost due to improved business processes
  • Reduces turnover
  • Increases retention
  • Fosters communication
  • Improves employee satisfaction/abilities

Average training rating: 4.8/5!

Average increase in learning: 48%!

The Front Line Management Academy will help you understand how to be an effective Supervisor in your new role. You will learn how to deal with the daily trials you face as you navigate your position. You will also learn how to recognize the responsibilities you have as a supervisor, to yourself, your team, and your organization. As you partake in this class, you will begin to recognize and appreciate the strengths in your employees and learn how to develop and condition those strengths to better your company. You will also gain an understanding of the critical role of communication in being effective, motivating your team, giving feedback, and resolving conflict. You will also learn decision making, problem solving and conflict resolution tools that will help you succeed as a Front Line Supervisor.

Topics Covered:
  • Introduction to Supervision
  • Human Relations Skills
  • Communication Concepts
  • Communication Skills
  • Navigating Conflict in the Workplace
  • Cultural and Generational Diversity
  • Teamwork & Coaching
  • Managing & Motivating People
  • Delegation & Managing Change
  • Decision Making & Problem Solving
  • Organization Skills, Planning, Time Management
  • Putting It All Together/Wrap-Up
Quotes from the previous Front Line Supervisory Academy attendees:
  • “(There was) real life work-related experience. All subjects were important. Conflict (was important) because we deal with it on a daily basis”
  • “(I learned) different techniques of handling personalities, coaching, conflict, problem solving, and change”
This class is interactive as well as discussion orientated.

Dates & Time:
Mondays AND Wednesdays
September 10 - October 17, 2018
9:00 am - 12:00 pm
$499 (2 funding options exist. See below for more info).
Heather Bixler
Jo-Ann Distribution Center
2500 N Plaza Dr.
Visalia, CA 93291
Registration for Class: 
3 Paying Options to Choose From:
Normally $499/person. However, the Tulare County Workforce Investment Board (WIB) is funding this cohort!
Please contact Andre Brasil at the WIB for more information about how to determine eligibility and to sign up!
Contact us to use ETP funding to pay for this training.
If you do not qualify for the WIB funding or ETP funding, and would like to register yourself, please see following link:
Click here to register for this class
Please contact us at 559.688.3130 or
Last Updated: 8/29/2018 10:54 AM