Supervisory Academy


The Supervisory Management Academy will help you clarify the scope and nature of a supervisory position and learn some ways to deal with the challenges of the role. You will also learn how to recognize the responsibilities you have as a supervisor, to yourself, your team, and your organization. As you participate in this class, you will develop an appreciation of the various strengths others bring to the table and your role in recognizing and developing the strengths of those on your team. You will also gain an understanding of the critical role of communication in being effective, motivating your team, giving feedback, and resolving conflict. You will also acquire a basic understanding of leadership, team building, and motivation, and what part they play in effective supervision and leadership. Finally, you will learn strategies in planning and prioritizing effectively.​
 
Topics Covered:
  • Introduction to Supervision
  • Human Relations Skills
  • Communication Concepts
  • Communication Skills
  • Conflict Management
  • Coaching
  • Motivating People & Managing Change
  • Teamwork
  • Generational Diversity
  • Decision Making & Problem Solving
  • Strategic Planning & SWOT
  • Organizational Skills & Planning, Time Management
  • Cultural Diversity
  • Putting it All Together with Attitude
 
Quotes from previous trainees:
  • “(There was) real life work-related experience. All subjects were important. Conflict (was important) because we deal with it on a daily basis”
  •  “(I learned) different techniques of handling personalities, coaching, conflict, problem solving, and change”
 
This class is interactive as well as discussion orientated. It is designed to be fully customizable to your employee training needs and we are able to conduct this training at your site or ours.
 
Please click the following link to view a flyer of this class: Frontline Flyer.pdfFrontline Supervisory Academy
 
Questions? Please contact us at 559.688.3130 or trainingcenter@cos.edu
Last Updated: 1/8/2019 8:45 AM