Distance Education

Frequently Asked Questions
 

How do I get started taking Distance Education Classes?

Search our schedule and register for distance education classes the same way you do for traditional face-to-face classes.  We recommend that you work with a counselor to determine your class schedule.

How do I start my online class? Where do I go?
Will my instructor contact me at the beginning of the semester?

Many instructors who teach online classes will send you a letter or email message before the beginning of the semester to welcome you to their class and give you instructions. If you don't hear from your instructor before the beginning of the semester, please log in to Canvas on the first day of the semester.  Your teacher will send you email messages to your COS email address. You must activate your giant.cos.edu email address. For more information about your COS email account, please go to the COS website (www.cos.edu), click on Student Life>Student Email. Once you have activated your COS email, you can forward it to any email account of your choice.

Some of our online classes require a class meeting. Be sure to read the special comments about your class in our online schedule (click on the CRN) to learn about mandatory meeting times and locations. If you have any other questions about how to begin your class, please contact the Distance Education Coordinator, Dr. Deborah Nolan, at 559.737.6132 or deborahn@cos.edu.

What do I do if I am on a wait list for a class?

If you are on a wait list for a class, you should contact the instructor no later than the first day of the class to request to add the class. If the instructor agrees to add you to the class, he or she will give you an add code. Use the add code to register for the class.  After you register, there will be a short delay before you can access the course on Canvas.

How do I contact my instructor?

You can email your instructor through the Canvas system or directly. If your instructor's name is not listed on our Faculty Contact List on the Distance Education pages of the COS website (www.cos.edu), please contact the Distance Education Coordinator, Deborah Nolan, at 559.737.6132 or deborahn@cos.edu.

What if I haven't heard from my instructor?

When you are taking a distance education class and not seeing your instructor in the classroom on a regular basis, your instructor is still making efforts to contact you  through email or through Canvas announcements. If you haven't heard from your instructor, please try the following steps:

  1. Check your COS email.
  2. Email or call your instructor.
  3. If you are on campus, stop by your instructor's office during office hours.
  4. Contact the Distance Education Coordinator, Dr. Deborah Nolan, at 559.737.6132 or deborahn@cos.edu.
Last Updated: 8/31/2016 1:23 PM