Cancellation & Refund Policy
Unless otherwise noted in the class description, you may cancel your enrollment ten (10) or more days before the beginning of a course to receive a full refund less a processing fee of $10. Requests must be submitted in writing and mailed to College of the Sequoias, C/O Business, Industry & Community Services, 4136 N. Mooney Blvd., Tulare, CA 93274. The written request should include: the participant's name, social security number, home address, home telephone number, and the course name and number. No refund can be provided for cancellation without a ten (10) day written notice.
The Division's courses operate on a self-supporting budget based on tuition income. We regret that there can be no exceptions to the cancellation policy due to an individual's personal circumstances.
The registration fee is refunded in full if the College cancels the class. The Community Education Department reserves the right to cancel a course if not justified by sufficient enrollment. The decision to cancel a class is made 3 to 4 days prior to the start of the class. So please register early. If we cancel a class, we will contact you to transfer you to another section (if applicable), or process your refund. If you paid by credit card, your account will be credited. All other refunds are sent by mail. Please allow 4 to 6 weeks for processing.
Trip Cancellation & Refund Policy:
All trip refunds are subject to a $20 processing fee, regardless of when or why you cancel. If our office needs to cancel a trip you will receive a full refund.
Short day trips that do not have any pre-purchased tickets, meals, or any other advanced payment, requires ten (10) days notice.
Trips with Pre-Purchased Items:
Day trips that require COS Community Education Department to prepare for tickets, meals or other participant expenses require 30 days notice.
Short Overnight Trips:
Refunds for overnight trips require a minimum of 45 days notice. Tickets and hotel reservations must be reserved and purchased by COS in advance and most are non-refundable. For less than the 45-day notice we can only provide a refund if your space can be resold. If we are able to resell your space, a $20 processing fee will be deducted from your refund.
Our extended trips have various cancellation, deposit, and final payment deadlines. Please be sure to ask for this information when you register.